🎄 12 IT SUPPORT TIPS OF CHRISTMAS

KEEP YOUR BUSINESS MERRY & BRIGHT: 12 IT SUPPORT TIPS FROM AN MSP!

The holiday season is upon us — a time for celebration, cookie breaks, and maybe a little chaos in your IT systems. While everyone is focused on gift lists and festive parties, cyber threats don’t take a holiday, and neither should your IT preparedness.

That’s why we’re sharing our 12 IT Tips of Christmas — practical advice to keep your business secure, productive, and stress-free all season long.

Plus, each tip comes with Santa’s Pick: the tool that makes IT merry and bright!

Tip 1: Keep Email Safe

Phishing attacks spike during the holiday season, targeting employees with fake shipping notifications, holiday promotions, or fake donation requests.

Santa’s Pick: Ironscales – Blocks malicious emails before they reach your team, keeping cyber-Grinches at bay.

Tip 2: Protect Every Device

End-of-year deadlines, remote workers, and seasonal staff mean more devices accessing your network than usual. Keep all endpoints updated and protected.

Santa’s Pick: SentinelOne – Provides next-gen antivirus and endpoint protection to ensure every device stays secure.

Tip 3: Backup Everything

Data loss doesn’t take a holiday, and one unexpected incident can derail operations.

Santa’s Pick: Backupify – Protects cloud apps like M365 and Google Workspace, giving your business the gift of recovery.

Tip 4: Monitor Systems Remotely

RMM tools detect issues before they turn into downtime, so your team can focus on wrapping up year-end tasks instead of troubleshooting IT problems.

Santa’s Pick: Datto RMM – Monitors servers, networks, and endpoints remotely, keeping IT running smoothly even during the holiday rush.

Tip 5: Use AI to Boost Productivity

AI tools like Copilot can help automate repetitive tasks, generate reports, or even assist with IT documentation. This reduces human error and frees up time for strategic work.

Santa’s Pick: Copilot (Microsoft 365/Autotask AI) – Gives elves (employees) an AI-powered assistant for faster, smarter workflows.

Tip 6: Secure Remote Access

Remote work is inevitable over the holidays. Protect your business by enforcing VPNs and multi-factor authentication (MFA).

Santa’s Pick: SentinelOne + RMM VPN Integration – Ensures secure remote access without slowing down productivity.

 Tip 7: Check Cyber Essentials

Review your Cyber Essentials framework to ensure basic security controls are in place: firewalls, anti-malware, patching, and secure configurations.

Santa’s Pick: Cyber Essentials Compliance Tools – Keep your systems secure and demonstrate to customers that your business is protected.

Tip 8: Watch Out for Holiday Social Engineering

Attackers don’t just rely on emails. Phone calls, fake delivery messages, and “urgent” requests often increase during December. Encourage employees to slow down and verify unusual requests.

Santa’s Pick: Huntress – Monitors endpoints for threats that traditional antivirus may miss, keeping your business off the naughty list.

Tip 9: Schedule Updates Before the Office Quietens Down

Plan updates, patches, and system changes before most staff go on holiday. Avoid making major changes when support coverage is limited.

Santa’s Pick: Planned maintenance windows. Do these important updates while support is available, not when the office is empty.

Tip 10: Document Critical Processes

Make sure essential processes — payroll, invoicing, customer access — are documented and accessible. Don’t rely on one person being available over Christmas.

Santa’s Pick: Clear, Accessible Documentation. Simple instructions everyone can find beat tribal knowledge every time.

Tip 11: Celebrate Your Team

Recognise the people who keep your IT running all year. Happy teams, supported by reliable systems, are the best gift any business can receive.

Santa’s Pick: All of the Above – Great IT tools + great people = smooth operations and stress-free holidays.

Tip 12: Have a Dedicated IT Support Partner in Place!

IT issues don’t stop for the holidays, and neither should your support. With a dedicated IT partner, problems are resolved quickly, downtime is minimised, and your team can stay productive without IT stress. Having one trusted provider means no finger-pointing, no delays, and no guesswork — just reliable support when you need it most.

Santa’s Pick: Yours truly! Fusion4IT – Your Dedicated IT Support Solution. Fusion4IT delivers proactive monitoring, fast response times, and expert support to keep your business running smoothly — and firmly on Santa’s nice list all year round.

🎅 Holiday Takeaway: This Christmas, don’t let IT issues or cyber threats steal your holiday cheer. With a few simple steps — backed by the right tools and proactive MSP support — your business can stay secure, productive, and ready to ring in the new year.

Need a little help wrapping up your IT for the holidays? Our team can make sure your systems are safe, backed up, and ready for a stress-free 2025. Contact us today and give your business the gift of peace of mind.